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E-fulfilment

Need a tailor-made and responsive logistics solution to support your on-line sales?

Norbert Dentressangle delivers supply chain solutions that are as individual as your business. Whatever the size or complexity of your requirement. Using specialist expertise and resources, Norbert Dentressangle offers a multitude of innovative e-fulfilment services, which can be combined or taken on an individual basis.

 

 

 

A full, end-to-end solution

Norbert Dentressangle has built scale and expertise to help you drive the whole ecommerce value chain.

 

Our e-fulfilment expertise

  • Order transmission : our solutions are based on seamless real-time (or batch update) links with your range of order entry methods, your chosen web host, your own management systems, carrier systems, other 3rd party systems, etc. 
  • Warehouse picking : our highly developed and functionality enriched warehouse management systems ensure high levels of pick accuracy, rapid order completion, flexible order cut off times, the ability to handle diverse product ranges and single parcel or multiple package consignment options. 
  • Order personalisation : we provide a range of bespoke options, which can be made available to your customer, including gift wrap and personalised message cards, protective wrap, consumer driven delivery choices
  • Order delivery management : as well as our own delivery solutions, our systems integrate with Royal Mail, downstream access, parcel carriers, two-man delivery crews and international partners, providing despatch and track updates, call centre management software, parcel streaming software. 
  • Items returned to warehouse / inspected : our returns process is designed to give you confidence and your consumer a quick, easy, no-hassle refund decision, by following pre-agreed and robust inspection procedures, utilising ‘BACTRAC’, our industry leading in-house returns management and disposition routing system, providing added value services
  • Disposition route management : in order for you to gain maximum value from a returned item, our decision-making process considers a wide range of disposition options, such as return to stock, re-box/repackage, repair/send to repairer, controlled destruction, breakdown for recycling, jobbers/secondary markets, including online sales and auctions.