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Retail and Reverse
Need to maximise your cost/efficiency ratio when handling returned products?
We have in-depth experience, infrastructure and capacity, underpinned by best-of-breed IT and systems technology all supported by modern fulfilment and distribution facilities throughout the UK and Europe. We offer bespoke end-to-end solutions for your retail and reverse supply chain to help you face the pressures of global sourcing, geographical expansion and product diversification placing new demands on retailers, and gain competitive edge.
Your performance factors
- Full traceability and optimised delivery times
- Reduction of processing and transport costs through leading edge information systems
- Shorter recovery cycles
- The assurance that you have chosen the most appropriate type of processing for returned products: forwarding, recycling, destruction
Our scale
We processes annually through our 27 operating service centres, 24 hrs per day, seven days per week:
- 18 million equipment unitstracked and controlled,
- 8.2 million returned items.
Our reverse logistics expertise
- Comprehensive A – Z service, management and monitoring of returns, correct choice of processing type
- Dedicated service centres across the UK and Ireland
- We handle the following main categories:
- Returned products, including electrical and electronic equipment, according to the European WEEE Directive
- Transport equipment: reusable containers and other articles
- Packaging: mainly cardboard and plastic
- Specialist information software maximises operational performance
COMMERCIAL CONTACT
- > uk.communications@norbert-dentressangle.com
- > + 44 (0) 1604 737 100
- to be contacted
Norbert Dentressangle gets involved
Returned product decisions
In consultation with you and according to your specifications, however demanding they may be, the Norbert Dentressangle teams decide how your returned products should be handled. Based on this decision, the products are either returned to supplier, prepared for re-sale, or destroyed in compliance with recycling procedures.
Our logistics processes ensure compliance with the relevant legislation and maximum revenue recovery for you.

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